Mattapoisett residents concerned about Comcast cable boxes and bundling
Comcast cable subscribers in Mattapoisett want less bundling and fewer fees.
On Tuesday night they had the opportunity to voice their concerns to Selectmen.
As the town’s current five-year contract with Comcast comes up for renewal in 2013, Selectmen are looking for input from the community before the town begins discussions with the company.
“We have two cable contracts. Within those agreements there are several parts that allow the town to take certain benefits as well as for them to be a service provider within the town of Mattapoisett,” explained Selectmen Chair Jordan Collyer, referencing the town’s other contract with Verizon.
Subscription plans and fees were the main concerns voiced by residents at the meeting.
“I’m just here to see if there is any way we can unbundle or offer some of the channels a la carte, rather than have to pay an exorbitant fee for the channels that are bundled at the different levels,” said Herb Webb.
“Instead of these large packages you have to buy, they could break them up into smaller sub-packages,” said Selectman Tyler Macallister. “Get some feedback from the town and develop packages specially for Mattapoisett.”
Resident Bob Spooner also questioned the $2 fee subscribers are charged for each cable box in addition to their main TV.
“What about the people who have four or five TVs,” said Spooner. “That’s another six or eight dollars a month.”
Macallister agreed, “I’m already paying for those channels, but now I have to pay $2 to get it.”
Collyer said he doubted Comcast would be willing to unbundle their services, but he said the Selectmen would submit a written request to the company requesting a change.
“We’re going to be looking again at the bundling issue,” he said. “We also need to know about the digital boxes — applicability, necessity and is the cost really justified. We need to understand what the cost and implication is.”
In addition to the issues posed by Mattapoisett subscribers, Collyer said part of the contract negotiations include how many channels can be used for public education and governmental access, as well as the amount of advertising and subscriber fees that go to the town and ORCTV for those channels.
Although Mattapoisett, Marion and Rochester have individual contracts with cable providers, Collyer said the towns collaborated on negotiations in 2008.
Marion and Rochester Selectmen are expected to begin similar hearings this month.
Town Administrator Mike Gagne said that discussions with Comcast is expected to last four to six months.