To the editor,

I want to publicly thank Sergeant Richard B. Nighelli of the Marion Police Department for his help in resolving an address issue on calling 911. When you call 911 both the police and fire department see an address, which they immediately respond to.

My home had an address that was very similar to another address in town.  I live on Briggs Lane and the system was confused with a similar number on Briggs Lane Court.

Besides having Scott’s Lawn Service fertilize my lawn (twice), I had furniture deliveries, UPS deliveries, FedEx delivery and other confusions regarding the two, very similar addresses. My home was the first one they encountered, so they came here. I was temped to look at the furniture, but I am an honest person.

I worked with the town and asked for a new address, which was granted. However, the same issue regarding GPS location persisted and inaccurate deliveries continued to arrive at my door.

My concern, after thinking about this confusion between the two addresses was: What happens if someone in my family or I had to call 911?

I sought help with the Marion Police Department and Sergeant Nighelli and I had several “trial” 911 calls to see which address came up on the line. Over and over it came up with the old address. But Mr. Nighelli continued to work with me and Verizon on the issue.

Finally success! I made a test 911 call last week and Sergeant Nighelli told me that the correct address came up on the monitor. Yeah!

Thank you,

Joan Hartnett-Barry

Marion